Privacy policy
Last updated: October 2026
1. Who is responsible
Kavelradar is responsible for processing your personal data as described in this privacy policy. For questions about your data or this policy, you can reach us at info@kavelradar.nl or via the contact page. Kavelradar is intended for people aged 18 and over; we do not knowingly process data of children under 16 without permission from a parent or guardian.
2. What data we collect
When you create an account, we collect your first and last name, your email address, your password (if you choose one; you can also log in with an email link or code) and the language in which you use the site (for the language of our emails). Your password is stored encrypted by our account service and cannot be viewed by us. To enforce the maximum of 2 devices, our account service keeps a login session for each logged-in device; it expires when you log out or log in on another device. We also keep what you do on the site under your account, so you find it again on every device: your saved plots, your checklist progress, the municipalities you follow, your search preferences (province, budget, which status changes you want to receive and whether you have switched email alerts off) and an overview of your recent activity (for example which plot you saved or removed). If you subscribe to the newsletter, we keep the fact that you gave consent and when. If you take out a paid subscription, we process the data needed for the payment and the subscription. If you add extra email addresses for alerts as a Pro user, we keep those addresses, the language of the confirmation email and whether the address has been confirmed. If you send us a message via the contact form, we keep your name, email address and message so we can answer your question. If you report on a plot page that something is not right, we keep your report and, if you fill it in, your email address, to check it and reply if needed. If you request build guidance via the form, we also collect your phone number, the phase you are in and your package preference, solely to follow up on your request. To prevent abuse of these forms, we store an encrypted code derived from your IP address; we do not store your IP address itself. When you view a plot page, we count that visit for the "views this week" note; we store the plot and the date and, to prevent double counting and abuse, an encrypted code derived from your IP address that changes every day. This code cannot be traced back to your IP address and we delete it after two days; we do not store who viewed the page. Your language, theme and cookie choice are device settings: we only keep them in your browser's local storage. If you are not logged in, your saved plots, progress and preferences also stay on your own device only.
3. What we use your data for
We use your data to manage your account and sync your data between your devices, to send emails that are needed for your account (such as confirming your email address, one reminder if you have not done so after 24 hours, resetting your password, and login links and codes to log in or set your password), process your subscription and payments, send plot alerts to Pro users (for new plot releases and status changes, a reminder on the day of an announced release, registration or lottery and, if you switch them on, announcements by the municipalities you follow) and improve the website. If you add an extra email address, we first send that address an email to confirm that its owner wants to receive the alerts; it contains your name, so the recipient knows who the request is from. Only after confirmation do the alerts also go to that address. Only add addresses whose owner agrees to this. If you have chosen to receive the newsletter yourself (under My settings, off by default), we occasionally send you our newsletter; for this we pass your name and email address to our email service. You can unsubscribe at any time, under My settings or via the link in every newsletter. We use your data on the basis of our agreement with you (your account and subscription), your consent (the newsletter and website statistics), a legal obligation (such as keeping invoices) or our legitimate interest (such as keeping the website secure). We never sell your data to third parties.
4. Inviting others
If you create an account through someone else's invitation link, we store whose link you came through. This lets us count the referral and grant the reward (see the terms of use). The person who invited you only sees numbers: how many people created an account through the link and how many of those count, never your name, email address or other details. We keep the invitation code from the link in your browser (local storage) for up to 30 days, so it is included when you create an account later. We keep the link between the accounts for as long as your account exists.
5. Cookies & Google Analytics
We use cookies, including Google Analytics, to measure and improve site usage. See our cookie policy for more information and how to manage this.
6. Third-party services
To make the website work we use external service providers: for account management and the database that holds your account data, for sending emails (such as account emails, plot alerts, confirmation emails for extra email addresses and the newsletter), for automatically checking the municipal websites and sending the plot alerts, for hosting the website and for software and maps. We also use Google Analytics for website statistics, only with your consent, and Stripe for payments and subscriptions (we never see your full card or bank details, Stripe processes those directly). When you check out for Kavelradar Pro, you are redirected to a payment page hosted by Stripe; Stripe's privacy policy applies there. When these services are used, your IP address and device information may technically be sent to the party concerned. Some of these parties may process data outside the European Union; where that happens, the GDPR requires appropriate safeguards, for example standard contractual clauses approved by the European Commission. If you would like to know exactly which service providers we use, please contact us. Plot data and documents come from the website of the municipality concerned; if you open a source link or document, you leave Kavelradar and that municipality's privacy policy applies.
7. Security
Your account data is kept in a secured database in which, when logged in, you can only read and change your own data. The connection to the website is encrypted (HTTPS). Keep your password secret and use a password you do not use anywhere else. Do not share login links or codes we email you with anyone either; they are valid for one hour and work once. Only a few Kavelradar administrators can view account data, to run the service (such as handling subscriptions, refunds and reports). They log in with two-step verification, and every time they open or change data, it is logged.
8. Retention period
We keep your data for as long as you have an account with us. You can delete your account yourself at any time via My settings; we will then immediately delete your account and the data linked to it (such as saved plots, progress, preferences, activity and extra email addresses) and also remove you from the newsletter list, except where we are legally required to retain data longer. Invoices and payment data for a Kavelradar Pro subscription fall under that exception: they are kept for a number of years, even after your account has been deleted, because of the tax retention obligation. If your Pro subscription ends, your extra email addresses lapse as well. If you unsubscribe from the newsletter, you will no longer receive it; we keep your unsubscription so we do not add you again by mistake. We delete the encrypted visitor code for viewed plot pages after two days; after that the counts contain no personal data. When you log out, we clear your account data from your browser's local storage; language, theme and cookie choice remain. Other data in local storage is managed by you; you remove it by clearing your browser data.
9. Your rights
You have the right to view, correct or delete your data, to object to its use, to have its use restricted and to receive your data in a common format. You can change your name and preferences yourself under My account; you can delete your account yourself under My settings. Consent you have given, such as for the newsletter or website statistics, can be withdrawn at any time. For access or any other request, please contact us via the contact page.